Scott Wilson (Covecta)
19 Jun 2026Live from Agentforce World Tour London
1:40:2914 min
Scott Wilson: Covecta's agents for financial services
Scott Wilson, co-founder and CEO of Covecta, explains how the company builds agents for banks, building societies, lenders and credit unions across three pillars: lending, accounts and deposits, and compliance. He discusses the education still required with financial clients, FCA-style regulation and deliberately avoiding automated credit decisioning. He also explains their "software is a worker" commercial model — AI costed per employee, outcome-based multi-year contracts with no POCs — and contrasts their domain-deep approach with generalist providers' PS-heavy delivery.