Steve Hind
Co-founder at Lorikeet
31 Jan 2026Moltbot, Musks $1T Birthday, Synthesia CFO & Intercom CPO Join, Zuck 2x CAPEX
Steve Hind on Lorikeet and Launching Coach
Lorikeet co-founder Steve Hind joins from a Chicago airport hotel and explains how Lorikeet builds customer-facing AI concierges for high-stakes, regulated industries, citing an Australian telehealth customer where naming a drug unprescribed is a crime. He contrasts resolution-focused agents with 'deflection obsessed' competitors, describes hiring top talent in Sydney, and says Lorikeet won 70-80% of head-to-heads against Decagon, Sierra and Intercom. He breaks news of Coach, an internal concierge he calls 'Claude Code for your support team,' and discusses bounty/outcome-based pricing plus TAM expansion as agents get good enough that people actually want to call, say, their bank.
Breaking: Robco's $100M Series C with CEO Roman
The show breaks the news of Robco's $100M Series C co-led by Lightspeed alongside Sequoia, Greenfield, Kindred Capital, Leitmotif and the Freedkin Group, then welcomes Munich-based co-founder and CEO Roman. Roman explains the autonomous manufacturing platform (~500 deployed solutions across enterprise and mid-market), the round's three pillars (Robco Autonomy/physical AI investment, US expansion after acquiring a US company, and an enterprise push to 85% of revenue), and the Nvidia/AWS physical AI fellowship. He recounts the TUM spinoff founding story, the modular hardware plus software platform approach, and the mismatch of two-week software sprints versus six-week hardware cycles, before the hosts sign off for the week.