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21:4824 min
Kaikaku's Joseph Chen on Robotics-Powered Restaurants
Kaikaku founder and CEO Joseph Chen explains how growing up above his parents' Chinese restaurant drove him to build a robotics-and-AI "operating system" for restaurants. He details the automated make line, computer vision and connected ordering behind their London salad restaurant (one of London's best-rated on Google Maps), and the franchise/"business in a box" plan to lift restaurant EBITDA from ~7% to 35%. He also shares his Austrian military conscription story digitizing sports centers for the Ministry of Defense, his Teppanyaki chef background, and plans for a new London hardware lab and a US office by end of next year.